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Quality Assurance

質(zhì)量管理

質(zhì)量方針
質(zhì)量方針
追求卓越品質(zhì) 超越客戶期望
To pursue excellent product quality and exceed customer expectation
可靠性標準
我們一直致力于向客戶提供高性能，高可靠性的產(chǎn)品,，產(chǎn)品滿足以下可靠性要求
工控應(yīng)用產(chǎn)品考核標準（單管）
Rel itemFull nameReferenceConditionsRead-out 
HTRBHigh Temperature Reverse Bias TestJESD22-A108Tj=Tvjmax,，VCE=80%VCEmax,，VGE=0V1000h
HTGBHigh Temperature Gate Bias TestJESD22-A108Tj=Tv jmax，VCE=0V,，VGE=VGEmax1000h
H3TRBHigh Humidity High Temperature Reverse BiasJESD22-A110Ta=85°C,，RH=85%，VCE=80%VCEmax up to 100V,，VGE=0V1000h
IOL Intermittent Operational Life

MIL-STD-750

ton=5min,，toff=5min,  △Tj=100°C,Tjmax=Tvjmax3000cycles/
TCTemperature CycleJESD22-A10455°Cto 150°C,Dwell≥15min,1000cycles/

車規(guī)應(yīng)用產(chǎn)品摸底考核標準（模塊）

Rel itemFull nameReferenceConditionsRead-out 
HTRBHigh Temperature Reverse Bias TestXCZ-QW-PE-02Tj= Tjmax in datasheet， Vds = 80% BV rating,，VGE=0V

168hr

500hr

1000hr

HTGBHigh Temperature Gate Bias TestGB/T 29332-2012Tj= Tjmax in datasheet,，Vge= 100% VGS rating，VCE=0V

168hr

500hr

1000hr

H3TRBHigh Humidity High Temperature Reverse BiasJESD22-A110Ta=85℃,，85%RH,，VCE =80V 

168hr

500hr

1000hr

TC 

Temperature Cycle

JESD22-A104

-40℃/30min~125℃/30min，1000cycle

168hr

500hr

1000hr

PCsec

Power Cycle second

IEC 60749-34:2011

AQG-324 

ΔTj=100℃,，Tvjmax=150℃,，ton/toff=5sec/5sec

50000 cycles

50000 cycles
PCminPower Cycle minutes

IEC 60749-34:2011 

AQG-324

Tvj=Tvjopmax，Iload>=0.85Irate,，ΔTc=100℃

Ton<=1.5min,，Toff<=4.5min，20000 cycles

20000 cycles
MV VibrationIEC 60068-2-6

 1. sinusoidal vibration(6G): 100Hz , 30m/s2 200Hz , 60m/s2 440Hz , 60m/s2     


2. wide-band ramdom vibration(10G): 10Hz - 2000Hz, 96.6m/s2 3. 22h for each spatial axis

22h for each spatial axis


客戶服務(wù)
24小時響應(yīng)服務(wù)體系

芯長征始終重視客戶意見,，承諾為所有中國區(qū)客戶提供快速,、優(yōu)質(zhì)的售后服務(wù)。我們保證客戶意見的反饋渠道通暢,、專用,；我們保證24h時效的意見評估和反饋，同時協(xié)調(diào)研發(fā)團隊充分支持客戶需求,；我們保證特定質(zhì)量控制流程以處理產(chǎn)品質(zhì)量問題,。芯長征堅持傾聽客戶的聲音，以優(yōu)質(zhì)的服務(wù)滿足客戶多樣化需求。


客退處理流程規(guī)范
客退處理流程規(guī)范